In the wake of Hurricane Ian, there have been delays throughout Lake County for yard, vegetative, and solid waste pickup. In response to these interruptions, the county is immediately implementing several process changes. Residents were informed of the changes Friday evening.
Yard Waste and Hurricane Debris Update:
All hurricane debris will be collected by the end of November
Beginning next week, the number of hurricane debris crews deployed across the County will quadruple for faster pickup times
Haulers have resumed regular yard waste collection and will now pick up material in bags and containers
Tipping fees are waived for large residential yard waste items through the end of November
Looking to the future, the County will deploy debris contractors sooner and with larger crews
Solid Waste Update:
The County has reached out to partners for supplemental assistance with curbside collection
This assistance may mean that different haulers pass through your neighborhood or that solid waste is picked up on an irregular schedule
Customers are asked to leave their carts out if a pickup is missed so that crews can correct the issue as quickly as possible
We will continue to communicate regularly with our contractors and uphold delay fees
A phone bank has been set up so that our teams can assist more callers and cut down wait times
The County is updating internal processes to ensure smoother contract hauler transitions and identify solutions to these challenges in the future
The County’s top priority is providing reliable services to its customers. Customers are encouraged to report collection issues to the Solid Waste call line at 352-343-3776 or by emailing garbagecollection@lakecountyfl.gov
Original source can be found here.
